Rejecting a Case From a Dentist

Important: When you reject a case, neither you nor the Dentist can access to its imaging data.

To reject a case from a Dentist, follow these steps:

1. Log into CS Connect using your email address and password.

2. Select a case in the list and click .

3. In the Reject Case screen, edit the default email message if necessary.

4. Click Reject.
   The following things happen:

• The case disappears from your case list.

• The Dentist receives an email that states that you rejected the case.

• The status of the case in the Dentist's case list changes to Rejected and the submission data is no longer available.

Related Topics

Receiving a Case From a Dentist

Laboratory Workflow